Description
Step behind the front desk and into the chaotic, comedic reality of hotel work in this irreverent memoir by an insider who never meant to make hospitality a career. From the glittering promises of “service” to the relentless grind of shifts, hustles, and human oddities, the book follows the highs and lows of a life spent managing rooms, expectations, and egos. With sharp observation and a distinctly funny, no-nonsense voice, it explores themes of labor, performance, and the gap between guest fantasies and the people who keep the machine running. Equal parts confession and cultural dispatch, this is a fast, candid look at what it really takes to survive—and sometimes thrive—in the world of hotels.
Available Editions
paperback
Doubleday
Published Jan 1, 2012
247 pages
ISBN: 9780385535632
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Details
First Published
2012
Language
eng
Content Warnings
No content warnings identified.