Description
Drawing on compelling case studies from aviation, healthcare, sport, business, and beyond, this thought-provoking book examines why some organizations learn from failure while others conceal, deny, or repeat it. From life-or-death mistakes to the disciplined practice behind elite performance, it reveals how honest feedback, openness, and persistence can transform setbacks into progress. The book challenges readers to rethink their relationship with error and presents a powerful framework for building cultures that continually improve. Accessible and persuasive, it combines investigative storytelling with practical insights into individual and organizational performance.
Available Editions
paperback
Portfolio / Penguin
Published Jan 1, 2015
377 pages
ISBN: 9780698408876
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Details
First Published
2015
Language
eng
Content Warnings
Content and trigger warnings for Black Box Thinking by Matthew Syed.