Description
In this influential work, W. Edwards Deming challenges conventional business thinking and argues for a “new economics” grounded in systems thinking, where quality, productivity, and long-term performance are inseparable. Drawing on his experience as a statistician and management consultant, he outlines how organizations can move beyond short-term targets and instead build management practices that reduce variation, strengthen processes, and earn lasting customer trust. Through clear, practical principles, the book explores themes of continuous improvement, organizational learning, and the responsibility of leadership in shaping the conditions for success. Deming’s distinctive, data-informed style makes complex ideas accessible while offering a roadmap for transforming how companies plan, measure, and improve.
Available Editions
paperback
MIT Press
Published Jan 1, 2000
247 pages
ISBN: 9780262541169
Reviews
No ratings yet. Be the first!
No written reviews yet.
Details
First Published
1994
Language
eng
Content Warnings
No content warnings identified.