Description

Why do experts, judges, doctors, managers, and policymakers reach different conclusions when faced with the same facts? This groundbreaking examination of human judgment distinguishes **noise**—unwanted variability in decisions—from **bias**, or systematic error, revealing how much inconsistency can influence the fairness, accuracy, and efficiency of our institutions and everyday choices. Drawing on psychology, economics, law, statistics, and real-world examples, the authors explore the cognitive and organizational forces that produce noise, from individual moods and competing interpretations to flawed procedures and unpredictable group dynamics. They offer practical methods for measuring, reducing, and managing this hidden source of error, making the book an essential guide for anyone seeking more reliable and equitable decision-making.

Available Editions

paperback edition cover

paperback

Little Brown & Company

Published Jan 1, 2021

428 pages

ISBN: 9780316451383

available

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Details

First Published

2021

Language

eng

Content Warnings

No content warnings identified.